The following email was sent to Smoky Valley parents on Friday, January 10.
Dear Smoky Valley Families,
I am writing to inform you of a cybersecurity incident involving PowerSchool, the student information system used by our schools. On December 28, 2024, PowerSchool became aware of unauthorized access to certain data through its customer support portal, PowerSource. The company’s investigation determined that a compromised credential was used to access some PowerSchool SIS (Student Information System) customer data.
PowerSchool has assured us that this incident was limited to their SIS product, and other PowerSchool services remain unaffected. As soon as the incident was identified, PowerSchool engaged cybersecurity experts, restricted access to the affected portal, reset passwords, and informed law enforcement.
According to the message from PowerSchool, they believe that this breach is now contained, but may have affected the data of our employees and/or students and their families.
At this time however, we have limited information and await additional guidance from PowerSchool officials. As we learn more, we will certainly share updates.
We take the security of your child’s information seriously and thank you for your understanding and continued trust in our schools.
Sincerely,
